Call 903-757-3808 for appointments. Patients are seen by appointment only.
Complete and bring New Patient paperwork to your visit. Understanding your needs and medical history allows us to better serve you.
What does my plan cover?
Most allergy treatments are covered by insurance but as a specialist, coverage may differ from your primary physician. These may be included in the co-pay or apply to a deductible. This is determined by your insurance policy, not our office. As a service to you, we investigate benefits and file claims on your behalf but encourage you to contact your carrier with specific questions.
Can I be tested at the 1st visit?
Environmental and food allergy testing can typically be done at the initial visit. Medication and insect tests need special preparation and cannot be performed the same day. We accommodate patient requests when time allows, however some insurances restrict testing on the first appointment.
Please be on time to allow for paperwork and insurance verification. Arriving early is usually beneficial for both patients and staff.
Appointments are in high demand and arriving late disrupts your care and that of others. Arriving more than 15 minutes after their assigned time is considered a missed appointment and may require rescheduling.
Have your insurance card available when making the appointment and at your visit. Providing this information will prevent delays in care. Click here for a list of accepted insurance plans. If yours is not seen, contact our office to confirm participation.
How much is it?
The cost of any visit depends on the condition treated and the patient's own insurance coverage. Therefore, the best course is first discussing your concerns with the physician. Any procedure is performed only with agreement by both parties. We understand no two patients are alike and will tailor care to your goals.
Preparing for Testing
Avoid antihistamines (Benadryl, Zyrtec, Claritin, Allegra, Azelastine and most OTC allergy, cold/flu/sinus and sleep medications) at least 1 week prior to your test. This is not an exclusive list; medications taken for other conditions may interfere but should not be stopped without first discussing with the doctor.
We set aside time for each patient to ensure the highest quality care. If you cannot keep your appointment, please provide at least 24 hours notice as a courtesy to our staff and others waiting to be seen. You will receive a reminder call or text the prior business day. Our office maintains a no-show policy; missed appointments without advance notice are will be discharged from our service.
Do I Need a Referral?
We accept most PPO plans without a referral. If you have an HMO, a referral from your primary doctor is required or the visit may not be covered. This information is usually listed on your card. If you are unsure if one is needed, contact us.
Payment is due at the time of service and final responsibility for any uncovered portion rests with the patient. If you do not have health insurance, please ask about our self-pay discounts. We accept cash, check, credit, debit and HSA/FSA cards.
Do I stop before testing?
Stopping prescription drugs from other physicians is not advised before the initial consultation. If discontinuing any medication feels uncomfortable or unsafe, wait to discuss this with the doctor. Our priority is accurate and safe testing.