New Patients

Call 903-757-3808 for appointments.  Patients are seen by appointment only. 

 

Complete and bring New Patient paperwork to your visit. Understanding your needs and medical history allows us to better serve you. 

What does my plan cover?

Most allergy treatments are covered by insurance.  However, as a specialist,
co-pays for visits and procedures may differ from your primary physician.  As a service to you, we investigate benefits and file claims on your behalf but encourage you to contact your carrier with specific questions.  If you do not have insurance, we offer a self-pay discount. 

Can I be tested at the 1st visit?

Environmental and food allergy testing can typically be done at the initial visit.  Medication and insect tests need special preparation and cannot be performed the same day.  We  accommodate patient requests when time allows, however some insurances restrict testing on the first appointment.

Appointment Policy

Please be on time to allow for paperwork and insurance verification.  Arriving early is usually beneficial for both patients and staff. 
 

Appointments are in high demand and arriving late disrupts both your care and that of other patients.  Anyone arriving more than 15 minutes after their assigned time may be rescheduled.  

Insurance

Have your insurance card available when making the appointment and at your visit. Providing this information will prevent delays in care.  Click here for a list of accepted insurance plans. If yours is not seen, contact our office to confirm participation. 

Our Pledge to You

We are often asked to "ballpark" visit costs, however this depends on the condition treated and the patient's own insurance coverage.  Therefore, a precise estimate may require first discussing your concerns with the physician.  Any procedure is performed only with agreement by both parties. We understand no two patients are alike and will tailor care to your goals.

Preparing for Testing

If you wish to be tested, avoid antihistamines (Benadryl, Zyrtec, Claritin, Allegra, Azelastine and most OTC allergy medications) at least 1 week prior to your visit.  This is not an exclusive list; some medications taken for other conditions may interfere but should not be stopped without first discussing with the doctor.

Cancellations

When you schedule with East Texas Allergy & Asthma, we set aside time to provide you the highest quality care.  If you cannot keep your appointment, please provide at least 24 hours notice as a courtesy to our staff and others waiting to be seen.  You will receive a reminder call or text the prior business day.  Two (2) or more missed appointments without advance notice may not be rescheduled. 

Do I Need a Referral?

We accept most PPO plans without a referral.  If you have an HMO, a referral from your primary doctor is required or the visit may not be covered.  This information is usually listed on your card.  If you are unsure if one is needed, contact us.  

Payment

Please note that payment is due at the time of service and final responsibility for any uncovered portion rests with the patient.  If you do not have health insurance, we can still see you!  Please ask about our self-pay discounts when calling. We accept cash, check, credit, debit and HSA/FSA cards.

Do I stop         before testing?

Stopping prescription drugs from other physicians is not advised before the initial consultation.  If discontinuing any medication feels uncomfortable or unsafe, wait to discuss this with the doctor.  Our priority is accurate and safe testing. 

Before Your Visit