BEFORE YOUR VISIT

We're glad you've chosen us!  Please review the policies below to ensure the best possible visit.

NEW PATIENTS

Patients are seen by appointment only.  Please call 903-757-3808 to schedule your visit.  You will be asked to provide insurance information and complete paperwork regarding the reason for your visit and any medical history.  

Please answer the questions as specifically as possible. Understanding your needs and medical background allows us to best assist you.  When possible, new patient paperwork will be mailed in advance to expedite your visit.

INSURANCE

Have your insurance information available when making your appointment and at your visit.  Most allergy tests and treatment ARE covered by insurance, however as a specialist, co-pays for office visits and procedures may differ from your primary care physician.  We make every effort to verify insurance benefits prior to your visit and will provide you with a written summary but encourage you to check with your company with specific coverage questions. If your plan requires a referral (HMO), this must be obtained through your primary care provider or your visit may not be covered.  We do not want administrative issues to limit your time with the doctor. Please note that payment is due at the time of service and the final responsibility for any uncovered portion rests with the patient.

If you do not have health insurance, we can still see you!  Please ask about our self-pay discounts when calling.

CAN I BE ALLERGY TESTED AT MY FIRST VISIT?

In most cases testing for environmental or food allergies can be performed at the first visit, however factors that may delay this include medications interfering with test results, insurance restrictions or scheduling conflicts. Tests for medication or insect allergies require special preparation and cannot be performed the same day.

 

If you wish to be tested, avoid antihistamines (Benadryl, Zyrtec, Claritin, Allegra, Azelastine and most other OTC allergy medications) at least 1 week prior to your visit. This is not an exclusive list and some medications may have "hidden" antihistamine effects.

If you are not sure whether a medication should be stopped please contact the clinic. If you are concerned that discontinuing a medication may be uncomfortable or unsafe, it is best to visit with the doctor before stopping. Our priority is accurate and safe testing. 

CANCELLATION POLICY

Arrive early. Anyone arriving more than 15 minutes after the scheduled time may be required to reschedule. Arriving late reduces your time with the doctor and disrupts the care of other patients.

If you must cancel, please provide at least 24 hours advance notice. Appointments are in high demand, and this allows us to see other patients who are waiting for visits. As a courtesy we call to confirm all appointments the prior business day. Repeated cancellations or no-shows will lead to discontinuation of care.

 

East Texas Allergy & Asthma

1009 N. Fourth St. Ste A, Longview TX 75601
 

(903) 757-3808

©2020 by East Texas Allergy & Asthma.
A Diagnostic Clinic of Longview Affiliate 
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